Sheraton Puerto Rico Resort & Casino | Resort in San Juan

| 8.9 (530 Reviews) |   Pet Friendly  12 Bathrooms  41 Guests
Isla Grande Resort | Sheraton Puerto Rico Resort & Casino

Resort in Isla Grande, San Juan

Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink.

Sheraton Puerto Rico Resort & Casino is located in San Juan.

This 453 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Wheelchair Accessible, Oceanfront, and several others. This is a 4 star rated property and has over 530 reviews with the average score of 8.9 . Coming to San Juan and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 453 Bedrooms Resort if you want to learn more about this place in San Juan. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Puerto Rico Resort & Casino in San Juan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Puerto Rico Resort & Casino”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Kids' meals
  • Snack bar
  • Wine/Champagne
  • Bar
  • Restaurant
  • Coffee house on site
  • Special diet meals (on request)
Parking
  • Parking on site
  • Parking garage
  • Parking
Activities
  • Fitness center
  • Bingo
  • Locker rooms
  • Cooking class
  • Massage
  • Sauna
  • Evening entertainment
  • Live sports events (broadcast)
  • Spa facilities
  • Casino
  • Beauty services
  • Happy hour
  • Fitness
  • Hot tub/Jacuzzi
  • Spa
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Live music/Performance
  • Yoga classes
  • Steam room
Entertainment
  • Board games/Puzzles
General
  • Air conditioning
  • Facilities for disabled guests
  • Elevator
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Pet friendly
  • Family rooms
Guest Services
  • Babysitting/Child services
  • Express check-in/out
  • Fax/Photocopying
  • Valet parking
  • Baggage storage
  • Shuttle service
  • Shuttle service (free)
  • Packed lunches
  • Ironing service
  • Room service
  • Business center
  • Concierge
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Dry cleaning
  • Shared lounge/TV area
  • Car rental
  • ATM on site
  • Tour desk
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
  • Outdoor furniture
Security/Safety
  • Security alarm
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Mobile app for room service
  • Cashless payment available
Spa
  • Infinity pool
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please be advised that the hotel has an incidental hold of $100 per night, the destination fee includes the following: resort fee includes-· daily complimentary shuttle to escambron beach and old san juan, · daily yoga classes, · daily aqua fitness, · daily salsa classes, · enhanced high speed internet access in guestrooms and public areas of the hotel, · two (2) complimentary bottles of water in guest rooms, replenish daily, · coffee and tea service in the room, replenished daily, · use fitness center open 24/7, · use of towels and chaise lounges at our lavish sun and pool deck, · free local calls, toll free calls access, rollaway: $40 per day, microwave: $30 per day, refrigerator: $30 per day, early check-ins and late checkouts are based upon availability at an additional cost. call 787-993-3641 for more information regarding cost, when traveling with pets, please note that an extra charge of $20 per room, per night applies, please also note that a pet cleaning fee of $150 per stay applies.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.02
Location:
9.34
Staff:
8.92
Facilities:
8.91
Comfort:
9.04
Cleanliness:
9.04
Renee
Apr 11, 2026 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very nice stay. I would definitely stay here again.
Negative: Nothing
Summary: Excellent stay.
See All Reviews

Room Arrangement

Room Info Facilities
Traditional Room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Traditional Room, 1 King

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels

Layout

Window
Traditional Room, 2 Queen Beds
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed
Traditional Room, 2 Queen Beds

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

View

City view

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Bay View Room, 1 King, Balcony
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View, Sea view

Services

Wake-up service

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Superior Room, 1 King
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Superior Room, 2 Queen Beds
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sitting area, Desk

View

View, Sea view

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Bay View Room, 2 Queen Beds, Balcony
Room Type: Double
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Bathtub or shower, Toilet paper, Shower, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony

Living Area

Sitting area, Desk

View

View

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
San Juan Suite, Bay View, 1 king, Sofa bed
Room Type: Double
Room Size: 93 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone, TV

Bathroom

Bathtub or shower, Toilet paper, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Living Area

Sitting area, Desk

Outdoors

Patio

View

View, Sea view

Services

Wake-up service

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Presidential Suite, 1 King, Sofa bed, Bay View, Whirlpool
Room Type: Double
Room Size: 210 m2
1 King bed(s) Bed
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone

Bathroom

Bathtub or shower, Toilet paper, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Outdoors

Patio

View

View

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Executive Suite, 1 King, Sofa bed, City view
Room Type: Double
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone, TV

Bathroom

Bathtub or shower, Toilet paper, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Sitting area, Desk

Outdoors

Patio

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

View

City view

Room amenities

Feather pillow, Sofa bed, Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Bay View Suite, 1 King, Sofa bed, Balcony
Room Type: Double
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone, TV

Bathroom

Bathtub or shower, Toilet paper, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Outdoors

Balcony, Patio

Living Area

Sitting area, Desk

View

View

Services

Wake-up service

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Sundeck Suite, 1 King, Sofa bed
Room Type: Double
Room Size: 61 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

General

Safe, Air conditioning, Trash cans, Key card access

Media & Technology

Pay-per-view channels, Radio, Flat-screen TV, Satellite channels, Cable channels, Telephone, TV

Bathroom

Bathtub or shower, Toilet paper, Free toiletries, Conditioner, Shower cap, Body soap, Towels, Private bathroom, Shampoo, Toilet, Hairdryer

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Dining area, Sofa, Sitting area, Desk

Bedroom

Alarm clock, Linens, Childrens' cribs

Kitchen

Coffee machine, Dining table

Room amenities

Socket near the bed, Non-feather pillow, Feather pillow, Clothes rack

Pool and Spa

Pool towels
Traditional King Room with Adapted Tub - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed
Traditional King Room with Adapted Tub - Mobility Accessible

Accessibility

Adapted bath

Bedroom

Childrens' cribs
Traditional King Room with Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Accessibility

Roll-in shower

Bedroom

Childrens' cribs
Traditional Double Room with Two Double Beds and Roll-in Shower - Mobility Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
1 Queen bed(s) Bed

Accessibility

Roll-in shower

Bedroom

Childrens' cribs
Traditional Room with Two Queen Beds and City View - Hearing Accessible
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed

Accessibility

Hearing accessible
Traditional King Room with City View - Hearing Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed

Accessibility

Hearing accessible
Traditional Room with Two Queen Beds, City View and Roll-in Shower - Mobility and Hearing Accessible
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed

Accessibility

Hearing accessible, Roll-in shower, Entire unit wheelchair accessible
One-Bedroom Bayview King Suite with Sofa Bed and Roll-in Shower - Mobility and Hearing Accessible
Room Type: Suite
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed

Accessibility

Hearing accessible, Roll-in shower, Entire unit wheelchair accessible
Traditional King Room with City View and Bathtub - Mobility and Hearing Accessible
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed

Accessibility

Hearing accessible, Entire unit wheelchair accessible, Adapted bath
Traditional Room with Two Queen Beds, City View and Bathtub - Mobility and Hearing Accessible
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed

Accessibility

Hearing accessible, Entire unit wheelchair accessible, Adapted bath

FAQ's

Is this Isla Grande resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Isla Grande resort?

Check-in time for Isla Grande resort starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Isla Grande resort have a swimming pool?

Yes, this Isla Grande resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Isla Grande resort?

Best-rates for the Isla Grande resort starts from $342 per night with includes Spa, Restaurant, Guest Services, Breakfast, Balcony/Terrace, Wellness Facilities, Entertainment, Internet, Laundry, TV, Ocean View, Business Services, Child Friendly, Hot Tub, Air Conditioner, Pet Friendly, Wheelchair Accessible, Oceanfront, Accessibility, Transportation/Shuttle, Security/Safety, Bar, Parking, Pool, View, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Isla Grande resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Isla Grande resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Isla Grande resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Isla Grande resort?

Based on the information reported by the owner or manager, the Isla Grande resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Isla Grande resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD342
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