Hotel Illa D'Or | Hotel in Pollenca

| 9.6 (659 Reviews) |  1 Bathroom
Puerto de Pollensa Hotel | Hotel Illa D'Or

Hotel in Puerto de Pollensa, Pollenca

Catch some rays at the beach or spend the day relaxing at Hotel Illa D'Or's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Illa D'Or offers 120 air-conditioned accommodations with safes and bathrobes. 26-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


An outdoor tennis court and a health club are featured at the hotel. A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Shower
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Desk
  • Safe
Breakfast
  • Buffet breakfast available for a fee daily: EUR 13.50 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
Parking
  • Airport shuttle on request
  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Wheelchair accessible (may have limitations)
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Windsurfing
  • Hiking/biking trails
  • Fishing
  • Outdoor tennis court
  • Full-service spa
  • Hot tub
  • Sauna
  • Bicycle rentals
  • Tennis
  • Seasonal outdoor pool
  • Fitness center
  • Lifeguards on site
Entertainment
  • 26-inch LCD TV
  • Satellite channels
General
  • Meeting room
  • Business center
  • Conference space (861 square feet)
  • Banquet hall
  • Front-desk safe
  • Elevator
  • French
  • Spanish
  • German
  • Portuguese
  • English
  • Beach towels
  • Smoke-free property
  • TV in lobby
Guest Services
  • Seasonal outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Multilingual staff
  • Wedding services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Hair salon
  • 24-hour front desk
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Beachfront location
  • Pool umbrellas
  • Lifeguards on site
  • Garden
Spa
  • Facials
  • Massages
  • Body treatments

Policies

Check-in
Check-in start time: 2 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately eur 13.50 per person airport shuttle fee: eur 50 per person (one-way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number h/529 special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

daniel
Jul 1, 2026 02:58:46 AM
Review Score:   4
Summary: Returning customer for the fifth time. This time we were dissatisfied. Service in the bar and restaurant is woefully poor. Stressed and rude staff. Most of them are very young and lack both education and sense of how to behave towards the guest. We ate at the restaurant several times. Bad expensive food and the most annoying thing was that the service missed our gluten-free order. Something that we find very serious.
See All Reviews

Room Arrangement

Room Info Facilities
Club Apartment, Annex Building (3 adults + 1 child)
Room Size: 409 square feet m2
2 Double Bed and Double Sofa Bed
Club Apartment, Annex Building (3 adults + 1 child)

General

No rollaway/extra beds, Kitchenette, Number of bedrooms - 1, Ping - 11, Microwave, Square meters - 38, Square feet - 409, Stovetop, Refrigerator, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Double Room, Balcony (2 adults + 1 child)
Room Size: 248 square feet m2
1 Double Bed
2 Twin Beds
Double Room, Balcony (2 adults + 1 child)

General

Partial sea view, Square feet - 248, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Balcony, Bed count minimum 1, Square meters - 23, Bed count maximum 2
Club Apartment, Annex Building (2 adults + 1 child)
Room Size: 409 square feet m2
2 Double Bed and Double Sofa Bed
Club Apartment, Annex Building (2 adults + 1 child)

General

No rollaway/extra beds, Kitchenette, Number of bedrooms - 1, Ping - 11, Microwave, Square meters - 38, Square feet - 409, Stovetop, Refrigerator, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Double Room, Balcony (3 adults)
Room Size: 258 square feet m2
1 Double Bed
2 Twin Beds
Double Room, Balcony (3 adults)

General

Square feet - 258, Partial sea view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Balcony, Square meters - 24, Bed count minimum 1, Bed count maximum 2
Double Room, Balcony (2 adults)
Room Size: 258 square feet m2
1 Double Bed
2 Twin Beds
Double Room, Balcony (2 adults)

General

Square feet - 258, Partial sea view, Minibar, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Wardrobe or closet, Balcony, Square meters - 24, Bed count minimum 1, Travel crib, Bed count maximum 2
Club Apartment, Annex Building (4 adults)
Room Size: 409 square feet m2
2 Double Bed and Double Sofa Bed
Club Apartment, Annex Building (4 adults)

General

No rollaway/extra beds, Kitchenette, Number of bedrooms - 1, Ping - 11, Microwave, Square meters - 38, Square feet - 409, Stovetop, Refrigerator, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Club Apartment, Annex Building (2 adults)
Room Size: 409 square feet m2
2 Double Bed and Double Sofa Bed
Club Apartment, Annex Building (2 adults)

General

Kitchenette, Number of bedrooms - 1, Ping - 11, Microwave, Terrace, Square meters - 38, Stovetop, Number of living rooms 1, No rollaway/extra beds, Wardrobe or closet, Square feet - 409, Refrigerator, Bed count minimum 2, Bed count maximum 2
Double Room, Balcony
Room Size: 215 square feet m2
1 Double Bed
2 Twin Beds
Double Room, Balcony

General

Square meters - 20, Number of living rooms 0, Square feet - 215, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, Wardrobe or closet, Balcony, Bed count minimum 1, Travel crib, Bed count maximum 2
Double Room, Sea View
Room Size: 215 square feet m2
1 Double Bed
2 Twin Beds
Double Room, Sea View

General

Square meters - 20, Number of living rooms 0, Square feet - 215, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6.04, Wardrobe or closet, Sea view, Bed count minimum 1, Travel crib, Bed count maximum 2
Single Room
Room Size: 129 square feet m2
1 Twin Bed
Single Room

General

Square feet - 129, Number of living rooms 0, Minibar, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 3.63, Wardrobe or closet, Bed count minimum 1, Square meters - 12, Bed count maximum 1
Standard Double Room, Mountain View
Room Size: 215 square feet m2
1 Double Bed
2 Twin Beds
Standard Double Room, Mountain View

General

Number of living rooms 0, Square feet - 215, Minibar, Number of bedrooms - 0, Ping - 6, Mountain view, Wheelchair accessible, Travel crib, Square meters - 20, No rollaway/extra beds, No cribs (infant beds), Wardrobe or closet, Bed count minimum 1, Bed count maximum 2
Club Apartment, Annex Building (2 adults + 2 children)
Room Size: 409 square feet m2
2 Double Bed and Double Sofa Bed
Club Apartment, Annex Building (2 adults + 2 children)

General

No rollaway/extra beds, Kitchenette, Number of bedrooms - 1, Ping - 11, Microwave, Square meters - 38, Square feet - 409, Stovetop, Refrigerator, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Double Room, Balcony, Sea Facing
Room Size: 194 square feet m2
1 Double Bed
2 Twin Beds
Double Room, Balcony, Sea Facing

General

Minibar, No rollaway/extra beds, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Wardrobe or closet, Balcony, Bed count minimum 1, Ocean view, Travel crib, Bed count maximum 2
Studio, Annex Building
Room Size: 226 square feet m2
1 Double Bed
Studio, Annex Building

General

Square feet - 226, Kitchenette, Ping - 6, Microwave, Terrace, Stovetop, Travel crib, Square meters - 21, No rollaway/extra beds, Wardrobe or closet, Refrigerator, Bed count minimum 1, Bed count maximum 1
Club Apartment, Annex Building (3 adults)
Room Size: 409 square feet m2
2 Double Bed and Double Sofa Bed
Club Apartment, Annex Building (3 adults)

General

No rollaway/extra beds, Kitchenette, Number of bedrooms - 1, Ping - 11, Microwave, Square meters - 38, Square feet - 409, Stovetop, Refrigerator, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Hotel Illa D'Or pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Illa D'Or?

Check-in time for Hotel Illa D'Or starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Illa D'Or have a swimming pool?

Yes, this Hotel Illa D'Or has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Illa D'Or?

Best-rates for the Hotel Illa D'Or starts from $369 per night with includes Pool, Business Services, Guest Services, Breakfast, Bedding/Linens, Air Conditioner, TV, Wheelchair Accessible, Ocean View, Balcony/Terrace, Security/Safety, Toiletries, Spa, Child Friendly, Hot Tub, Internet, Sports/Activities, Wellness Facilities, View, Accessibility, Restaurant, Bar, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Illa D'Or a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Illa D'Or wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Illa D'Or is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Illa D'Or?

Based on the information reported by the owner or manager, the Hotel Illa D'Or indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Illa D'Or?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD369
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